Terms of Service

These terms govern use of the services provided by AI Agenten AS, including the social media integration with Meta platforms (Facebook, Instagram) and LinkedIn.

1. Acceptance of Terms

By using AI Agenten AS's services, you agree to be bound by these terms and conditions.

If you do not accept these terms, you must not use our services.

We reserve the right to change these terms at any time. Changes will take effect immediately upon publication on this page.

It is your responsibility to regularly review these terms. Continued use of the services after changes constitutes acceptance of the new terms.

2. Service Description

AI Agenten AS offers the following services:

AI-based Solutions:
- Development of custom AI agents
- Automation of work tasks
- Integration of AI into existing systems

Social Media Management:
- Connecting and managing Facebook Pages, Instagram Business/Creator accounts and LinkedIn Company Pages
- Fetching and replying to posts, comments and direct messages via the Meta Graph API and the LinkedIn API
- Publishing on behalf of connected accounts

Frontend Development:
- Web applications
- User interfaces
- Responsive design

Consulting:
- AI strategy and advisory
- Technical guidance
- Implementation support

We reserve the right to change, suspend, or discontinue services without notice.

3. User Obligations

As a user of our services, you agree to:

Lawful Use:
- Use the services in accordance with applicable laws
- Not use the services for illegal purposes
- Respect others' rights

Social Media Integrations:
- Be an administrator of the Pages/accounts you connect
- Comply with Meta's Platform Terms and Developer Policies, and LinkedIn's API Terms of Use
- Not abuse the access (spam, mass messaging without consent, violations of platform community standards)

Security:
- Keep login information confidential
- Notify us immediately of security breaches
- Not share access with unauthorized persons

Responsible Use:
- Not abuse or overload the system
- Not attempt to gain unauthorized access
- Not distribute malicious software

4. Payment and Billing

For paid services, the following applies:

Prices:
- All prices are stated in Norwegian kroner (NOK)
- Prices are exclusive of value-added tax (VAT) unless otherwise stated
- We reserve the right to change prices with 30 days' notice

Billing:
- Invoices are sent electronically
- Payment term is 14 days from invoice date
- Late payment may incur interest and reminder fees

Subscription:
- Subscriptions renew automatically
- You can cancel the subscription with 30 days' notice
- No refund for partially used periods

5. Intellectual Property Rights

Ownership of Services:
- AI Agenten AS owns all rights to our services, software, and documentation
- You receive a limited, non-exclusive license to use the services
- You may not copy, modify, or distribute our services

Customer Content:
- You retain all rights to your own content
- You grant us a license to use the content to deliver the services
- You are responsible for ensuring your content does not infringe others' rights

Custom Solutions:
- Ownership of custom solutions is agreed separately in project agreements
- By default, the customer owns custom code and content
- AI Agenten AS retains rights to generic components and frameworks

6. Limitation of Liability

AI Agenten AS is not liable for:

Indirect Damages:
- Lost profit or revenue
- Loss of data or information
- Business interruption
- Other indirect or consequential damages

Limitations:
- Our liability is limited to what you have paid in the last 12 months
- We do not guarantee error-free operation of the services
- We are not responsible for third-party actions or services (including Meta, LinkedIn, OpenAI)

Force Majeure:
- We are not liable for circumstances beyond our control
- This includes natural disasters, war, strikes, etc.

7. Warranties and Disclaimers

Services are provided "as is":
- We do not guarantee that the services are error-free
- We do not guarantee uninterrupted availability
- We do not guarantee specific results

Best Efforts:
- We commit to delivering services with professional skill
- We actively work to improve and maintain the services
- We provide reasonable technical support

Customer Responsibility:
- It is your responsibility to evaluate whether the services suit your needs
- You must have adequate backups of your data
- You are responsible for using the services in your business

8. Termination and Suspension

We may suspend or terminate your access to the services if:

Breach of Terms:
- You violate these terms
- You use the services illegally or fraudulently
- You do not pay for the services

Notification:
- We will generally notify you before suspension
- In case of serious violations, we may suspend immediately
- You will be given the opportunity to remedy the situation

Upon Termination:
- You must delete all software and documentation from AI Agenten AS
- We delete social media tokens immediately and associated data within 30 days (see Data Deletion Instructions)
- Payment obligations run until the end of the contract period

9. Confidentiality

Confidential Information:
- Both parties commit to treating confidential information as confidential
- Confidential information must not be shared with third parties without consent
- The obligation applies during and for 3 years after the contractual relationship

Exceptions:
- Publicly available information
- Information that must be disclosed by law
- Information developed independently

Data Processing:
- We process personal data in accordance with our privacy policy
- Technical and organizational security measures are implemented
- We comply with GDPR and Norwegian privacy legislation

10. Jurisdiction and Dispute Resolution

These terms are governed by Norwegian law.

Dispute Resolution:
- Disputes shall first be attempted to be resolved amicably
- In case of disagreement, the matter may be brought before Norwegian courts
- Oslo District Court is the agreed venue

Validity:
- If a provision is invalid, it does not affect the other provisions
- Invalid provisions shall be replaced by valid provisions with similar effect

Changes:
- Material changes to the terms are notified with 30 days' notice
- Minor changes may be made without notice
- Last updated: 28 April 2026